General Questions

1) What sets your milk tea apart from the instant options available on the market?

We recognized that the instant Hong Kong Milk Tea available on the market often lacks authenticity, with an artificial and unsatisfactory taste. This motivated us to take matters into our own hands. Unlike many instant milk teas that use non-dairy creamer and fail to deliver the desired tea flavor, we place a strong emphasis on quality. Our tea bags are crafted using premium tea leaves to ensure an authentic and delightful experience. After undergoing numerous trials, we are able to strike a perfect balance between the intricate process of making authentic Hong Kong Milk Tea and the convenience of preparing it at home, enabling you to effortlessly prepare a delicious cup of Hong Kong Milk Tea in the comfort of your own home.

2) How long does it take to prepare a cup of homemade Hong Kong Milk Tea?

By following our instructions, you can enjoy a cup of delicious Hong Kong Milk Tea in no more than 10 minutes. See instructions here.

3) How long will my order take to process?

Please allow 24-48 business hours for your order to process.

4) How much is shipping?

At present, we're pleased to extend complimentary standard shipping to all destinations within the U.S. Our standard shipping method typically ensures delivery within 3-5 business days. Additionally, we offer the choice to expedite shipping through USPS Priority Mail, which generally delivers within 2 business days for a nominal fee.

5) What is your return policy?

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our products and want customers to be satisfied with them. For any inquiries or concerns, please reach out to info@drinkocafe.com.